6KPI's

Cost/Exam - This benchmark shows where your salary and supply costs compare to what everyone else is spending. It removes imaging management from the silo. The AHA reports the average hospital wastes $2.2 million dollars - is the waste in Radiology? The Cost/Exam benchmark confirms this.

Salary/Exam - When your Salary/Exam costs are above the benchmark, you now know which direction to turn - You need to drill down and monitor your overtime, FTEs/pay period and productivity trends.

Revenue/Exam - This benchmark exposes a few areas that usually need tweaking. Is your Charge Master complete and current? Is every charge being captured every time on every exam, even interventional? Which modalities are loss leaders, and which are your major revenue generators?

TAT (Turnaround Time) - Are you satisfied because you meet a TAT of 24 hours? What if you saw precisely where your results get bottlenecked? And what if you became the hero because you further reduced your turnaround time to 15 hours?

Volume Trends - Unless you see where you've been, you won't know where you are going. Trending volumes by modality and by patient-type is information you cannot manage without. When January spikes but Febuary dips, will your CEO wonder why, or will they have been forewarned because you already knew?

Productivity - The Hawthorne effect is a form of reactivity whereby subjects improve an aspect of their behavior simply in response to the fact that they are being measured, not in response to any particular experimental manipulation. ProFusion has 25 years of data proving the productivity of the group improves simply because their productivity is being measured, without any other effort by the manager.