Principals
Jeffrey Palmucci’s niche domain is Compliance. Jeff’s 23+ years as a director have taken him through many JCAHO, NRC, and state inspections, as well as consulting with companies on coding compliance and education. He maintains a solid knowledge base on JCAHO compliance, coding, chargemasters, and state regulations, as well as a sharp awareness of the pending CARE Bill aimed at national certification and education requirements for all imaging personnel.
With over 23 years as a director of medical imaging facilities, Jeff combines his applied knowledge in radiology administration with entrepreneurial and consulting success to concentrate on creating profitable, streamlined departments with compliance at the forefront. He has significant experience with the selection and purchase of imaging informatics tools, including PACS and Voice Recognition. His employment experience includes:
Administrative Director, Radiology Services
Monroe Carell, Jr. Children’s Hospital at Vanderbilt University, Nashville, TN
Director, Radiology Services
Children’s Hospital of Wisconsin, Milwaukee WI
Coding Consultant and Reviewer
Professional Receivables Control, Inc., Akron OH
Administrative Director of Radiology
Children’s Hospital Medical Center of Akron
Owner/Operator
Porta-Med X-Ray, Inc., Millersburg, OH
Administrative Director of Radiology
Pomerene Memorial Hospital, Millersburg, OH
Education
St. Joseph’s College, Wyndham, ME
- Bachelor of Science in Healthcare Administration
Providence Hospital School of Radiologic Technology, Sandusky, OH
- Certificate in Radiologic Technology
Additional professional activities and certifications
Jeff maintains credentials with the Radiology Administration Certification Commission as a Certified Radiology Administrator. He is a member of the AHRA, The Association for Medical Imaging Management, and has served in various capacities with the association, including as its President from 2007-2008, two terms on the Board of Directors (2001-2009), Executive Committee, and the Management Transition and Search Committee. He is the inaugural Chair of the AHRA Vendor Advisory Council, and is serving as the incumbent President of the AHRA. He has proctored and participated in the AHRA Partners in Learning program. In addition, Jeff has served on the Child Healthcare Corporation Radiology Directors Advisory Board.
Jeff has frequently lectured and written on the subjects of compliance, asset management, employee motivation, creative staffing, and health imaging informatics. He has either written or contributed content to Decisions in Imaging Economics, Diagnostic Imaging, Radiology Management, the AHRA Link and Advance for Administrators in Imaging. In 2002, Jeff was featured on the cover of Decisions in Imaging Economics and was the subject of the feature on solving the technologist shortage.
Kenneth Fazzino’s niche domain is Operations. Ken’s expertise is team building, workflow and service excellence. With numerous hospital departments and outpatient facilities re-designed or designed from the ground up there is a wealth of expertise in all settings. Focusing on internal and external customer satisfaction has produced increased volumes, productive teams, and increased retention.
Ken brings over 25 years of highly motivated experience with a broad base of operational and marketing experience and the ability to make high impact decisions while demonstrating consistency in leadership. Bringing a strong focus on the delivery of quality care and patient satisfaction, the expansion of service and facilities while fostering customer loyalty, his experience includes:
Vice President of Account Management
Radisphere National Radiology Group
Director of Ancillary Services
Virginia Physicians, Inc., Richmond, VA
PACS Sales Specialist
Philips Healthcare Informatics, Foster City, CA
Director, Medical Imaging
St. Anthony’s Healthcare, St. Petersburg, FL
Director, Medical Imaging
Morton Plant Mease Healthcare, Clearwater, FL
Manager, Diagnostic Imaging Center
Morton Plant Mease Healthcare, Clearwater, FL
Manager, Imaging/Heart & Vascular Department
Morton Plant Mease Healthcare, Clearwater, FL
Education
Eckerd College,St. Petersburg, FL
- Bachelor of Arts in Business Administration
Trocaire College, Buffalo,NY
- Associate in Applied Sciences, Radiologic Science
Additional professional activities and certifications
Ken maintains credentials with the Radiology Administration Certification Commission as a Certified Radiology Administrator. He is a member of the AHRA, The Association for Medical Imaging Management, and has served on several committees within the organization, such as the Annual Meeting Design Team, and coordinating volunteer activities and staffing for the 2002 Annual Meeting in New Orleans, LA. He was elected to two terms as a Director-at-Large with the AHRA Board of Directors, and served as a member of the Finance Committee for the Board.
Ken is a frequent presenter on the subjects of goal setting and delegation, reducing the need for agency staffing, and team building. He has also written several articles, including an award for the 2003 Article of the Year in Radiology Management for the article Agency Free, A Map to Success.
Lynn McVey ’s proficiency is Finance. Her expertise is the ability to bridge the clinical and financial sides. Her goal is to make sure Radiology receives maximum reimbursements, while keeping a sharp eye on costs. This is done by counting everything that can be counted, measuring those findings against her data collection, and also comparing to national medians. Lynn’s goal is to consistently and simultaneously trend costs down, as volume trends up.
Lynn brings over 25 years of experience in imaging management, with strong working knowledge of revenue cycle management, productivity analysis, regulatory compliance, performance improvement, fiscal prudence and marketing, while growing volumes and customer satisfaction. Her employment experience includes:
Vice President, Clinical Services
Meadowlands Hospital, Secaucus, NJ
Administrative Director, Department of Radiology
Palisades Medical Center, North Bergen, NJ
Director, Department of Radiology
St. Mary’s Hospital, Passaic, NJ
Assistant Vice President, Clinical and Support Services
PBI Regional Medical Center, Passaic, NJ
Administrative Director, Department of Radiology
St. Joseph’s Regional Medical Center, Paterson, NJ
Chief Operating Officer
Medical Technologies Group, Hawthorne, NJ
Director, Department of Radiology
Beth Israel Hospital, Passaic, NJ
Education
College of St. Elizabeth, Morristown, NJ
- Master of Science in Healthcare Management - candidate 2011
William Paterson University, Wayne, NJ
- Bachelor of Science in General Science
Pascack Valley School of Radiography
- Certificate in Radiologic Technology
Additional activities and recognitions
Lynn maintains active membership with the ACHE and AHRA, The Association for Medical Imaging Management. She has been a part of multiple teams within the AHRA, including Chair of the 2002 Annual Meeting in New Orleans, LA. She was also elected to the Board of Directors of the AHRA in 2002, and was elected to serve as the AHRA President 2005-2007. She is also a recipient of the GE Healthcare Award for Excellence in 2003, recognizing outstanding achievement in radiology management. In 2010, the Irish Voice awarded Lynn one of the Year’s Most Influential Irish-American Women.
Lynn is a frequent lecturer and author on the subjects of evidence-based management, practice variations in imaging management, dashboard management of labor and supply expenses, as well as leadership. She has written articles for Advance for Administrators in Imaging, Radiology Biz, RT Image, Administrative Radiology, Radiology Management, and the Journal of Radiologic Technology.
In her non-healthcare world, Lynn authored “Kirby the Klown”, which was published as a children’s middle-reader book. She has also designed and manufactured upscale Christmas stockings, which sold in 600 retail stores including Neiman Marcus, Saks 5th Avenue and Lord & Taylor. Her daughter Murphy attends college in Ireland.
